Customers / Public Sector
AI governance for public agencies
State agencies, cities, counties, and special districts adopting AI in public services, and the teams writing the policies and procurements that govern it.
What we hear from public sector clients
AI adoption is outpacing policy
Staff are already using AI tools to draft documents, summarize records, and answer questions, often before any agency policy exists.
Decisions affect residents
AI used in eligibility, enforcement, or service delivery raises questions about accuracy, bias, and human review.
Transparency and public records
Agencies need to show how AI is used and keep records that hold up to public scrutiny.
Buying AI responsibly
Solicitations and contracts need clear AI requirements before vendors are selected, not after.
How we help
- Agency-wide AI use policies and governance charters
- AI inventories and use-case registers
- Impact assessments for systems that affect residents
- AI requirements and evaluation criteria for RFPs and contracts
- Staff training and leadership or council briefings
- Fractional leadership for an agency AI governance committee
Who we work with
- State agencies and departments
- Cities and counties
- Special districts and public utilities
- School districts and public institutions
Recommended packages
Each links to the public sector details on the service page.
AI Governance Readiness Assessment
Agencies use the assessment to show councils, auditors, and residents how AI in public services is overseen.
AI Acceptable Use Policy
Agencies need a policy that protects residents’ data and holds up to public scrutiny.
AI Risk Review
Agencies use risk reviews to evaluate AI before it affects residents or public services.
AI Requirements and RFP Development
Agencies use our requirements work to write AI solicitations that meet procurement rules and protect residents.
AI Governance Essentials
Small cities, special districts, and agencies use Essentials for steady, affordable oversight.
Fractional Chief AI or Privacy Officer
Agencies use a fractional officer to lead AI governance while building the internal capacity to own it.
AI training
Practical training for staff, leaders, and boards.
Individual AI Coaching
Public employees and leaders use coaching to work faster with AI while staying within agency rules.
Team AI Workshop
Agencies run the workshop to train staff on productive AI use within public sector rules and policies.
Leadership AI Briefing
Agency leaders and elected officials use the briefing to oversee how AI is used in the public services they run.
Department AI training
Training built for each team’s real work. See every department.
- Caseworkers and Frontline Staff
- Clerks, Records, and Public Information Offices
- Budget and Finance Offices
- Permitting and Licensing
- Public Safety Administration
- Elected Officials and Their Staff
See how public agencies can buy from us
We also work with companies and nonprofits.
Talk through your AI and privacy questions
Tell us what you're working on, and we'll reply within one business day.