Services / Department AI Training / Insurance Claims and Underwriting
AI Training for Insurance Claims and Underwriting
AI for claims handling and underwriting, with the state insurance rules on AI use and unfair discrimination.
$150 per hour. $125 per hour when two or more departments train together.
What your team learns
- Claims triage and summaries
- Reviewing AI fraud flags
- Underwriting analysis
- Policyholder communications
Rules and risks we cover
- The NAIC model bulletin on insurers’ use of AI, adopted by many states
- Unfair discrimination testing, such as Colorado’s rules
- Human review of AI-supported denials
What’s included
- A half-day workshop, on-site or virtual, built around your department’s real tasks
- A department AI use guide: approved uses, data rules, and review steps
- A playbook of prompts and workflows your team can use the next day
- A follow-up session 30 days later to answer questions and adjust the playbook
Related services
- AI Risk ReviewAn independent review of one AI tool, vendor, or use case before you adopt it or expand it.
- Continuous AI AssuranceQuarterly retesting and monitoring after an assurance test, so your AI stays accurate, fair, and safe as it changes.
Other industry-specific departments
Talk through your AI and privacy questions
Tell us what you're working on, and we'll reply within one business day.