Services / Packages
AI Accessibility Review
A review of whether your AI chatbots and tools work for people with disabilities, against WCAG standards.
From $3,500 per system1–3 weeks
Public agencies receive quotes structured to fit their procurement rules.
You own everything we produce.
Who this is for
Organizations usually call us about this when:
Your agency must meet WCAG 2.1 Level AA for web content and apps.
You’re launching a chatbot that every resident or customer must be able to use.
Someone reported that your AI tool doesn’t work with a screen reader.
Overview
AI chatbots and assistants must be usable by everyone, including people who use screen readers, keyboard navigation, or other assistive technology. State and local governments face U.S. Department of Justice requirements to meet WCAG 2.1 Level AA for web content and mobile apps. We test your AI tools with assistive technology and against WCAG, and document what to fix.
What’s included
- Testing with screen readers and keyboard-only use
- Review against WCAG 2.1 Level AA
- Plain-language and readability review of AI responses
- Review of alternatives to the AI channel
- Findings rated by severity
- Remediation guidance for your team or vendor
How it works
Plan
We confirm the tools, user tasks, and standards to test against.
Test
We test with assistive technology and review each WCAG criterion.
Report
You receive severity-rated findings and remediation guidance.
How it works for your organization
The same service, tailored to the obligations and realities of each sector.
Private Sector
Companies use accessibility reviews to make sure AI tools serve every customer and reduce legal exposure.
- Customer-facing chatbots and assistants
- AI features in websites and apps
- Screen reader and keyboard testing
- Guidance for vendors and developers
Public Sector
Agencies use accessibility reviews to confirm AI tools meet federal accessibility requirements for public services.
- Resident-facing chatbots and portals
- WCAG 2.1 Level AA requirements
- Alternatives to AI channels
- Documentation for compliance
Nonprofits
Nonprofits use accessibility reviews to make sure AI tools serve clients with disabilities.
- Client-facing chatbots
- Accessible intake and scheduling
- Plain-language responses
- Practical fixes for small teams
Frequently asked questions
How much does AI Accessibility Review cost?
AI Accessibility Review starts at $3,500 per system. The final price depends on scope, and we confirm it in writing before any work begins.
How long does it take?
Most engagements take 1–3 weeks, depending on scope and how quickly information is available.
What do we receive?
The engagement includes: testing with screen readers and keyboard-only use; review against WCAG 2.1 Level AA; plain-language and readability review of AI responses; review of alternatives to the AI channel.
What if a deliverable doesn’t meet the agreed scope?
We revise it until it does, at no extra cost. And if we miss an agreed delivery date, we take 10% off that deliverable.
Who owns the deliverables?
You do. Everything we produce for you is yours to keep, use, and share.
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